Job Title: ServiceNow developer
Location: - onsite (San Antonio TX, Plano TX, Phoenix AZ, Tampa FL, Chesapeake VA, Colorado Springs CO)
Duration: 6 months
ROLE_DESCRIPTION
"Collaborate with Product Owner and Customer(s) Stakeholders to:
Configure and manage On-Call Schedules, Rotations, and Escalation Policies.
Integrate on-call processes with Incident, Major Incident, and Event Management.
Configure notifications, alerts, and mobile support.
Develop ServiceNow workflows, business rules, and automations.
Support 24x7 operations and Eligible to workimise response processes.
Troubleshoot scheduling and assignment issues.
SKILLS_REQUIRED
"Hands on working experience in ServiceNow (On-Call Scheduling, Shift Management, and ITSM operations).
Strong knowledge of ITSM (Incident, Problem, Change, Major Incident).
Experience with Flow Designer, Business Rules, Notifications, and Integrations.
ITIL knowledge and strong stakeholder communication skills.
ServiceNow CSA ( CAD ) and CIS-ITSM certifications.
Experience with ITOM/Event Management and monitoring tool integrations.
Good Communication and Stakeholder Management, Analytical Problem-Solving
ESSENTIAL_SKILLS
"Hands on working experience in ServiceNow (On-Call Scheduling, Shift Management, and ITSM operations).
Strong knowledge of ITSM (Incident, Problem, Change, Major Incident).
Experience with Flow Designer, Business Rules, Notifications, and Integrations.
ITIL knowledge and strong stakeholder communication skills.
ServiceNow CSA ( CAD ) and CIS-ITSM certifications.
Experience with ITOM/Event Management and monitoring tool integrations.
Good Communication and Stakeholder Management, Analytical Problem-Solving
EXPERIENCE_RANGE_IN_REQUIRED_SKILLS
5-6 Yrs
Role Descriptions
Collaborate with Product Owner and Customer(s) Stakeholders to: Configure and manage On-Call Schedules| Rotations| and Escalation Policies.Integrate on-call processes with Incident| Major Incident| and Event Management.Configure notifications| alerts| and mobile support.Develop ServiceNow workflows| business rules| and automations.Support 24x7 operations and Eligible to workimise response processes.Troubleshoot scheduling and assignment issues.
Essential Skills
Hands on working experience in ServiceNow (On-Call Scheduling| Shift Management| and ITSM operations).Strong knowledge of ITSM (Incident| Problem| Change| Major Incident).Experience with Flow Designer| Business Rules| Notifications| and Integrations.ITIL knowledge and strong stakeholder communication skills.ServiceNow CSA ( CAD ) and CIS-ITSM certifications.Experience with ITOM/Event Management and monitoring tool integrations.Good Communication and Stakeholder Management| Analytical Problem-Solving
Desirable Skills
Keyword:
Skills: ServiceNow
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#J-18808-LjbffrServiceNow Developer in san antonio at Unknown Company
This position is listed as full time and onsite.