ServiceNow DeveloperQualifications (top requirements in bold)Hands-on ServiceNow development experience with ITSM and CMDBStrong development/coding background, including custom application developmentSecurity+ certification - may obtain within 15 days of start date4+ years of ServiceNow development experience (strong candidates with less experience may be considered)Experience developing and configuring ServiceNow applications, workflows, forms, tables, reports, dashboards, and service catalogsExperience creating and supporting Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer solutions, and integrationsExperience working with REST APIs and integrating ServiceNow with external systemsExperience troubleshooting and resolving complex platform issuesDesired:ServiceNow Certified Application Developer (CAD) - highly preferredServiceNow Certified System Administrator (CSA)Experience with Customer Service Management (CSM)Experience with Order Management for Telecommunications (OMT)Experience with Telecommunications Service Management (TSM)Experience with Telecommunications Network Inventory (TNI)Experience developing Service Catalog solutions and automated workflowsExperience with Integration HubExperience working with Kafka, Netcool, Elastic, or similar enterprise integrationsKnowledge of ITIL processes including Incident, Problem, Change, Request, and Knowledge ManagementExperience supporting telecommunications, satellite communications, or DISA environmentsExperience working within Agile/Scrum or SAFe environmentsResponsibilities:Design, develop, configure, and maintain ServiceNow applications supporting DISA modernization initiativesSupport the implementation and enhancement of ITSM, CMDB, CSM, OMT, TSM, and TNI capabilitiesBuild and maintain custom applications, workflows, forms, tables, dashboards, reports, and service catalogsDevelop Business Rules, Script Includes, Client Scripts, UI Policies, Flow Designer automations, and REST integrationsCreate scalable solutions that support satellite communications ordering and mission management capabilitiesIntegrate ServiceNow with enterprise systems and external data sourcesSupport migration efforts from legacy systems into the ServiceNow platformGather requirements from stakeholders and translate business needs into technical solutionsDevelop and maintain role-based access controls (ACLs), notifications, and automated processesCreate dashboards and reporting solutions that provide operational visibility and performance insightsTroubleshoot and resolve platform, application, and integration issuesParticipate in Agile ceremonies and collaborate with cross-functional development teamsSupport platform upgrades, enhancements, and continuous improvement initiativesMaintain technical documentation and follow ServiceNow development best practicesContribute to mission-critical solutions that improve operational efficiency, network performance, and service delivery for DISA and DoD customers
ServiceNow Developer in md at Unknown Company
This position is listed as full time and onsite.