Servicenow HRSD DeveloperSupport the development and implementation of ServiceNow HRSD solutions by assisting in translating business requirements into technical designs.Configure and enhance ServiceNow applications, with a focus on HRSD capabilities such as case management, employee service center, and knowledge management.Collaborate with business analysts, senior developers, and architects to deliver solutions aligned with requirements and platform best practices.Develop and maintain ServiceNow components, including workflows, forms, catalogs, and integrations under guidance from senior team members.Assist in troubleshooting and resolving technical issues, including debugging and fixing defects.Participate in testing activities, including unit, system, and integration testing to ensure solution quality.Support code reviews and quality assurance efforts, incorporating feedback to improve development practices.Contribute to technical and functional documentation, including design documents and knowledge articles.Participate in demos and sprint reviews, showcasing developed functionality to stakeholders and product owners.Assist with platform upgrades and patching activities, including regression testing and issue resolution.Stay current with ServiceNow features and HRSD capabilities to support continuous learning and improvement.Active "PUBLIC TRUST" or "SECRET" clearance, or ability to obtain one prior to onboarding.Ability to commute to client or corporate offices within the Washington, DC metro area 2–3 days per week.2–4 years of professional experience, with exposure to ServiceNow development or similar platforms.Bachelor's degree in an IT-related field (or equivalent experience).ServiceNow Certified System Administrator (CSA) certification (or working toward certification).Working knowledge of ServiceNow platform, with a focus on HRSD or related modules preferred.Familiarity with scripting and development concepts, such as JavaScript and ServiceNow scripting (Glide).Basic experience with Flow Designer, IntegrationHub, or similar tools.Understanding of Software Development Lifecycle (SDLC) concepts and Agile methodologies.Exposure to web services and integrations (REST/SOAP) is a plus.Strong problem-solving and analytical skills, with attention to detail.Good written and verbal communication skills, and ability to collaborate in a team environment.Ability to manage multiple tasks and priorities in a fast-paced environment.Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysParental Leave401(k) Retirement PlanGroup Term Life and Travel AssistanceVoluntary Life and AD&D InsuranceHealth Savings Account, Health Care & Dependent Care Flexible Spending AccountsTransit and Parking Commuter BenefitsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development, Certifications & Learning OpportunitiesEmployee Referral ProgramCorporate Sponsored Events & Community OutreachCare.com annual membershipEmployee Assistance ProgramSupplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)Position may be eligible for a discretionary variable incentive bonusGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.