ServiceNow DeveloperThe ServiceNow Developer is responsible for designing, developing, configuring, and supporting ServiceNow platform capabilities with a strong focus on Azure cloud integrations. This role delivers scalable, secure, and automation-driven solutions across ITSM, Service Catalog, custom applications, and cloud monitoring by integrating ServiceNow with Microsoft Azure services.Key Responsibilities – ServiceNow Development• Design, develop, configure, and customize ServiceNow applications including ITSM, Service Catalog, workflows, Flow Designer, business rules, client scripts, UI policies, and notifications• Build and maintain custom scoped applications using the ServiceNow App Engine• Develop and enhance Service Catalog items, request workflows, approvals, and fulfillment processes• Perform unit testing, support UAT, and assist with production deployments• Troubleshoot and resolve defects, performance issues, and configuration gaps• Ensure adherence to ServiceNow best practices, coding standards, security, and governance• Maintain technical documentation for configurations, integrations, and customizations• Support platform upgrades, patching, and release impact analysisKey Responsibilities – Azure Integration• Design, develop, and support integrations between ServiceNow and Microsoft Azure using REST APIs, Webhooks, and IntegrationHub.• Integrate Azure Monitor, Log Analytics, and Azure Alerts with ServiceNow ITOM / Event Management• Configure MID Server-based secure connectivity where required• Integrate Azure Active Directory (Entra ID) for user, group, and role-based access workflows• Develop automation workflows for Azure resource lifecycle management (intake, provisioning, change, decommission)• Support cloud governance workflows across Azure subscriptions, resource groups, RBAC, and policies• Troubleshoot Azure integration failures and ensure secure authentication and authorizationKey SkillsServiceNow: • JavaScript (client-side and server-side) • Business Rules, Script Includes, UI Policies, Client Scripts • Flow Designer and Workflow Editor • Service Catalog and Request Fulfillment • Custom scoped application development • ITSM processes (Incident, Change, Problem, Request)Azure & Integration: • REST APIs, JSON, Webhooks • Azure Monitor, Alerts, Log Analytics • ServiceNow ITOM / Event Management • MID Server architecture • Azure AD (Entra ID), RBAC, subscription hierarchyPreferred Certifications• ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • Microsoft Azure Fundamentals (AZ-900)