Our client, an elite ServiceNow partner, are hiring a skilled ServiceNow CSM Developer on a contract basis to join the team in either Ohio, Florida, Tennessee, Kentucky, North Carolina or South Carolina. The successful candidate will be responsible to design, configure and implement ServiceNow CSM solutions.
Responsibilities
Design, develop and implement ServiceNow CSM solutions based on business requirements.
Configure workflows, forms and service portals to optimize the customer service experience.
Customize CSM features, including case management, customer portals and integrations.
Collaborate with stakeholders to gather technical requirements and provide tailored solutions.
Conduct system testing, troubleshooting and performance tuning for CSM modules.
Provide ongoing technical support and maintenance for the ServiceNow CSM environment.
Skillset
At least 3 years of experience as a ServiceNow Developer, with a focus on CSM implementations.
Strong understanding of ServiceNow platform architecture and best practices.
Proven experience in configuring and customizing the CSM module, including case management, customer portals and knowledge management.
Hands-on experience with ServiceNow Scripting, including JavaScript and API integrations.
Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
Excellent communication skills and ability to work independently in a remote setting.
Benefits
Remote work opportunities.
Competitive Rate.
Apply now in the link below or by sending your resume to .
ServiceNow CSM Developer in cambridge at Unknown Company
This position is listed as contract and able to be worked remotely.