ServiceNow CMDB Technical Architect (Mid-Level)Location: Washington, D.C. / Hybrid - supporting federal agency operationsBlue Rose Consulting Group, Inc. (Blue Rose) is seeking a skilled ServiceNow CMDB Technical Architect to support a federal client in designing, optimizing, and governing enterprise ServiceNow environments. In this role, you will lead the architecture and implementation of CMDB and core ServiceNow modules, ensuring accurate configuration data, platform scalability, and secure integration across mission-critical systems. You will work closely with stakeholders and technical teams to deliver high-impact solutions that strengthen IT operations and visibility across the enterprise.What You'll Do As a ServiceNow CMDB Technical Architect, you will:Lead the design, architecture, and governance of the ServiceNow CMDBDefine and implement best practices for data modeling, discovery, and service mappingArchitect and support ServiceNow ITSM and ITOM module implementationsEnsure data integrity, normalization, and lifecycle management across configuration itemsCollaborate with stakeholders to translate business and operational requirements into scalable technical solutionsOversee integrations between ServiceNow and enterprise systems such as AWS, monitoring tools, and incident platformsSupport platform optimization, automation, and performance improvementsProvide technical leadership and guidance to development and engineering teamsEnsure alignment with federal security, compliance, and DevSecOps standardsMaintain documentation for architecture, configurations, and operational processesSchedule & Shift DetailsFull-time (40 hours/week)Hybrid role with on-site support in Washington, D.C. as requiredRequirementsU.S. Citizenship requiredPublic Trust clearance required or higherMinimum of 5-8 years of experience with:ServiceNow platform development and architectureServiceNow Configuration Management Database (CMDB) design and administrationServiceNow IT Service Management (ITSM)ServiceNow IT Operations Management (ITOM)Preferred experience includes:Cloud environments such as AWSMonitoring and observability tools (e.g., Splunk, Dynatrace)Identity and access management solutions (e.g., Okta)Incident and alerting platforms (e.g., PagerDuty)Database technologies such as PostgreSQLExposure to AI/automation capabilities within enterprise platformsStrong understanding of system integrations, APIs, and data flowsExperience working in Agile and DevSecOps environmentsWhy Join Blue Rose?Lead architecture for mission-critical ServiceNow environments supporting federal programsWork with modern tools and enterprise-scale platforms across cloud and IT operationsCollaborate with high-performing technical teams in a secure, mission-driven environmentOpportunity to influence enterprise architecture and long-term platform strategy
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