Job Summary: ServiceNow Application Developer
Location: McLean, VA and Plano, TX
- Serve as a Senior ServiceNow Application Developer within the Enterprise Risk Management Technologies Team.
- Configure and integrate “out-of-the-box” ServiceNow solutions to meet unique business requirements.
- Design, develop, and implement complex ServiceNow GRC modules and workflows.
- Customize solution UI (Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, Portals).
- Configure solution workflows (Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, Mail Scripts, Events).
- Manage user access, roles, groups, and ACLs.
- Develop and deploy Update Sets and perform data imports into GRC tables.
- Build and maintain system integrations using Integration Hub and REST APIs.
- Collaborate with technical teams and stakeholders to translate business requirements into technical solutions.
- Execute functional and component testing on GRC workflows and provide ongoing support.
- Participate in agile sprints, scrum ceremonies, and deployment planning.
- Ensure solutions adhere to software compliance standards.
- Create and maintain technical solution documentation.
- Proactively manage multiple priorities and deadlines in an enterprise environment.
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