Service Tech

Job Summary

Road service technician servicing gas, steam, electric and electronic commercial food service equipment at customer locations.

Servicing any equipment used in the preparation of food in commercial establishments such as ranges, dishwashers, steamers, microwave ovens, fryers, conveyor ovens, coffee makers, and toasters.

Service is performed in any commercial kitchen such as those found in schools, restaurants, colleges, and nursing homes.

Job Qualifications

Must work well with various hand tools.

Have basic understanding of electrical concepts, basic trouble shooting skills and mechanical aptitude.

Excellent communication skills conveying confidence and understanding to our customers of the service we provide.

General Accountabilities

Talk to customers or refer to work orders in order to establish the nature of appliance malfunctions.

Observe equipment in operation and perform adequate troubleshooting measures through but not limited to various test equipment such as VOM, amp probe, pyrometer or manometer, etc.

Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.

Replace worn and defective parts such as switches, circuit boards, thermostats, gas valves, burners or defective wiring.

Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.

Record maintenance and repair work performed on equipment.

Maintain stocks of parts used in on-site installation, maintenance, and repair of appliances.

Observe and test operation of appliances following installation, and make any initial installation adjustments that are necessary.

Instruct customers regarding operation and care of appliances, and provide information such as emergency service numbers.

Handle invoicing of COD customers.

On call approximately every 5th or 6th weekend.

The company reserves the right to add or change duties at any time.

Skills

Troubleshooting

Critical Thinking

Operation Monitoring

Equipment Selection

Judgment and Decision Making

Complex Problem Solving

Time Management

Tools

Technicians must have their own general hand tools including but not limited to screw drivers, socket sets, wrenches, and hammers.

Driver's license.

Benefits

Vacation time, sick time, and holiday pay

Health

401K

Company vehicle

Company cell phone and Tablet

Salary

Service Tech Trainee beginning salary $18-$25

Experienced Tech salary $25-$35

Overtime available.

Commercial cooking and dishwashing equipment parts and service