Service receptionist

Service ReceptionistMac Haik Ford Pasadena is looking for a friendly and reliable Service Receptionist to join our service department team.As a Service Receptionist, you will be the voice of our dealership — answering calls, assisting customers, and scheduling service appointments. We are looking for someone with excellent communication skills, a professional attitude, and a passion for providing outstanding customer service.Key Responsibilities:Answer incoming calls promptly and professionallySchedule service appointments and update appointment calendarDirect calls to appropriate departments or personnel as neededPerform basic data entry and update customer informationProvide excellent customer service over the phone and in personSupport the service team as needed with administrative tasksQualifications:Previous customer service or receptionist experience preferredStrong communication and interpersonal skillsProfessional and courteous phone etiquetteAbility to multitask and stay organized in a fast-paced environmentBasic computer skills (Outlook, Word, appointment systems)Dependable, punctual, and team-orientedJob Type: Full-time