Job TitleService RepresentativeJob Description• Represents service on cross functional product development teams, assist in the development and successful implementation of new product introduction plans.• Creates and maintains parts and service materials and literature including service manuals, bulletins, and parts lists• Assists with service dispatch team• Reports on Parts Business sales and trends including customers and parts. Develops programs to support and profitably grow parts business.• Develops price strategies for parts, service, planned maintenance, and installations.• Monthly analysis of warranty data, seeks trends and product improvement opportunities, warranty cost improvement through claim data, repeat repairs.• Develops specific warranty reports required by specific customers• Manage and updates the Scotsman Service Website• Fulfill the financial control and risk management responsibilities inherent in the position.QualificationsBehaviorsPreferred: Innovative: Consistently introduces new ideas and demonstrates original thinkingDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellEducationRequired: Bachelors or better.ExperiencePreferred: After Sales Service Customer Support5 years: product marketingEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Service Product Manager in vernon hills at Unknown Company
This position is listed as full time and onsite.