Service Porter

JOB TITLE:                            Lot Porter

DEPARTMENT:                      Service

SUPERVISOR:                         Service Manager

SUMMARY DESCRIPTION

Moves and cleans motorcycles, keeps the motorcycles in sound working condition, and helps the Service Manager as requested.

DUTIES AND RESPONSIBILITIES

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• Provide prompt, dependable, high quality service to internal and external customers.
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• Maintain the highest level of customer satisfaction.
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• Maintain clean, efficient work areas and service facility, including company property such as work trucks and trailers.
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• Transferring units in and out of the Service Department.
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• Forklift operations.
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• Washing/Detailing all units.
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• Unloading new units off freight trucks.
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• Assembly and PDI of new units.
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• Maintaining the entire lot.
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• Perform other related duties as assigned or requested.
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SUPERVISORY RESPONSIBILITIES

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• None
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QUALIFICATIONS & JOB REQUIREMENTS

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• Must have 2+years of motorcycle experience.
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• Capable of pushing and loading motorcycles.
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• High school diploma or equivalent.
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• Valid driver’s license and motorcycle endorsement.
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• Clean driving record.
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• Knowledge and experience with sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
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• Passion for the motorcycling lifestyle and riding community.
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• Attention to detail. 
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• High energy level needed.
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• Maintain a positive attitude and relationship with all other employees.
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• Ability to work a flexible schedule including weekends, Holidays, and evenings.
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• Proficient in meeting deadlines on a timely manner.
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PHYSICAL DEMANDS

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• Requires the use of both hands.
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• Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
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• Requires the ability to balance and push a 600+lb motorcycle.
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WORKING CONDITIONS

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• The noise level in the work environment is usually loud.
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• Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
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• Occasionally exposed to exhaust fumes or other airborne particles.
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• Frequently works near moving mechanical parts.
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In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation.

Employee Signature                                                            Date

Management Signature Date