Service Operations ManagerFounded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.Are you ready to make your next career move to join our team and manage your own local service operations as our Service Operations Manager for KONE Beltsville, MD?If you answered a resounding YES to these questions, then we have an amazing opportunity for you!As our Service Operations Manager, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers.
Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.You will bring 5+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates' degree in a related field or additional years of experience.At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.
We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.We hire individuals who value culture because we believe culture drives innovation.We value your authentic self.Collaborative, creative, and supportive work environment.Passionate about safety, quality, and innovationWe care about the communities where we live and work.Come share your passion and energy to make a positive impact at KONE for our customers and your career!KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.Just some of our many benefits include:Competitive salaryOpportunities to learn and grow401K Employer Match401k Employer Non-elective ContributionWell-being ProgramMedical, Prescription, Dental and Vision InsuranceDigital Health Solutions & TelehealthHealth Savings Account (HSA)Flexible Spending Accounts (FSAs)Employee Family Assistance Program (EFAP)Family & Medical LeaveParental LeaveLeave to Care for a Domestic PartnerPaid Time Off & HolidaysCompany Paid Life and AD&D InsuranceSupplemental Life and AD&D InsuranceCompany Paid Short-term and Long-term DisabilityBuy-Up Long-term DisabilityCritical Illness InsuranceHospital Indemnity & Accident InsuranceIdentity Theft ProtectionLegal InsuranceKONE Credit UnionTuition ReimbursementCommuter BenefitsThe hiring range for this role is $159,800.00 – $209,790.00. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.KONE Annual Bonus plan at 15% Target Incentive based on achievement of company goals and individual goals.