Evinova is seeking a Service Operations Director to own and lead incident response, driving end-to-end resolution for production issues across global customers. You will coordinate across engineering, product, and customer service to ensure timely, accurate updates and structured post‑incident reviews.
Bring 8+ years in incident management or platform operations, strong communication with senior leaders, and deep familiarity with ITIL, on-call tooling, and cloud infrastructure (AWS).
#J-18808-LjbffrService Operations Director: Incident Commander (Hybrid) in gaithersburg at Unknown Company
This position is listed as full time and onsite.