WalkerHughes in Carmel, IN seeks a Director of Service for its Community Business Unit (Select Personal Lines and Small Commercial). The role leads Personal Lines and Commercial Lines service managers, overseeing teams of Account Managers and Customer Service Agents to ensure exceptional client experiences and scalable service processes.
The position emphasizes building standardized workflows, tracking KPIs, and collaborating with Sales, Carrier Relations, and Operations to drive retention and
#J-18808-LjbffrService Excellence Lead, Community Business Unit in carmel at Unknown Company
This position is listed as full time and onsite.