DAS Health is seeking a Senior Manager of MSP Service Desk to lead a fully remote, high-volume technical support team. You will oversee service delivery, staffing, performance management, and process improvements while guiding onshore and offshore personnel and acting as a senior escalation point.
You will collaborate with clients, Account Managers, and technical teams to improve client experience, drive service quality, and scale service desk operations for healthcare environments.
#J-18808-LjbffrService Desk in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.