Koniag IT Systems, LLC is seeking an ICAM Service Desk Lead with a Secret clearance to oversee Tier 2/3 ICAM support for a DoD program. The role is remote and requires strong leadership, incident management, and vendor coordination to deliver service excellence.
You will manage SLAs, drive continual improvement, and align with government requirements while coordinating with Okta, SailPoint, and other vendors to ensure end-to-end support delivery and knowledge-base expansion.
#J-18808-LjbffrService Desk in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.