Strategic Operational Solutions, Inc (STOPSO) in Morgantown, WV, is seeking a Quality Assurance Lead to oversee the QA program across Service Desk operations. The role can be filled onsite at a Government facility or at a contractor-provided site, offering exposure to mission-critical IT services.
You will audit interactions, monitor SLAs, drive continuous improvement, and produce actionable reports for leadership.
#J-18808-LjbffrService Desk QA Lead: Quality & Process Excellence in morgantown at Unknown Company
This position is listed as contract and onsite.