Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Kim Shukla at email address Kim.Shukla@generistek.com can be reached on # 630-576-1926.
We have Contract role Service Desk Personnel for client at Nashville Tennessee. Please let me know if you or any of your friends would be interested in this position.
Position Details:
Service Desk Personnel- Nashville Tennessee
Location : Nashville Tennessee - 37243
Project Duration : 12 Months
JOB DESCRIPTION
- IT Call Center Experience preferred
- Able to handle call volume of up to 30 calls per day.
- People/Customer Service skills required
- Printer Administration and Troubleshooting
- Server Print Queue, and local Queues
Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco Web Ex
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wi fi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
- Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Kim Shukla at email address Kim.Shukla@generistek.com can be reached on # 630-576-1926.
Service Desk Personnel in Nashville at Generis Tek Inc
This position is listed as contract and able to be worked remotely. It was posted 2 days ago.