A technology service provider is seeking a Service Desk Consultant/Lead in Raleigh, NC. This role involves leading the IT service desk operations and ensuring efficient resolution of technical issues while improving overall service delivery. The ideal candidate will have over 5 years of experience in IT support roles, with strong leadership and technical skills. Responsibilities include managing the service desk team, implementing best practices, and optimizing processes to enhance user experience and efficiency.
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Service Desk Lead: ITIL-Driven Team Coach in raleigh at Unknown Company
This position is listed as full time and onsite.