General Dynamics Information Technology, Inc. (GDIT) seeks a Service Desk Team Lead to supervise a mid-sized team focused on service desk operations within a government client environment.
You will guide technicians, manage performance, and ensure incident resolution, documentation, and adherence to SLAs while driving continuous improvement. The role requires US citizenship and after-hours availability; you will mentor staff and coordinate enterprise-wide resolutions to maintain high customer
#J-18808-LjbffrService Desk Lead for Government ITIL & ServiceNow in arlington at Unknown Company
This position is listed as full time and onsite.