W2 only
Locals only
Service Desk Associate II – IT Support
Location: Glendale, WI (Milwaukee Area)
Pay Rate: $25/hour W2
Work Arrangement: 100% Onsite, Monday–Friday
Schedule: 8-hour shifts between 7 AM and 5 PM CT
Contract: November 2, 2026 – March 2, 2027 (Potential Extension)
Interview: One virtual interview
Job Description
We are looking for a Service Desk Associate to provide hands-on IT support in a corporate environment. This role focuses on PC imaging, hardware setup, troubleshooting, and assisting employees with everyday technical issues.
Responsibilities
- Image, configure, and deploy laptops and desktops.
- Troubleshoot Windows 10/11, hardware, software, and connectivity issues.
- Support printers, Microsoft 365, and other office applications.
- Manage support tickets and document resolutions.
- Assist employees with technical issues onsite and remotely.
Requirements
- 2+ years of Help Desk, Service Desk, or Desktop Support experience.
- Experience with PC imaging and SCCM/Microsoft Configuration Manager.
- Familiarity with ServiceNow or similar ticketing tools.
- Knowledge of Windows 10/11, Microsoft 365, and Active Directory.
- Strong troubleshooting, communication, and customer service skills.
Service Desk Associate in Glendale at TPA technologies
This position is listed as contract and able to be worked remotely. It was posted 2 days ago.