OpenAI is seeking a Service Design Program Manager to enhance how customers receive help across products. You will own research-to-implementation, map support journeys, and lead cross-functional teams through execution to improve customer experience.
You’ll collaborate with Engineering, Product, Support Delivery, and Operations, and use AI tools to support research synthesis while ensuring human input remains central. This role is based in San Francisco with a hybrid work model.
#J-18808-LjbffrService Design Program Manager | Customer Experience in san francisco at Unknown Company
This position is listed as full time and hybrid.