Service Department Manager (Commercial Roofing)

Lead a Growing Service Division with a Well-Established Commercial Roofing Contractor

Location: West Palm Beach

We are partnering with a respected commercial roofing contractor in South Florida that is looking to add an experienced Commercial Roofing Service Manager to its leadership team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys managing people, projects, and client relationships while helping grow a successful service department.

The ideal candidate will bring a strong background in commercial roofing service, repairs, maintenance, and leak investigations, coupled with proven leadership experience managing crews, schedules, and customer accounts. Similar service manager profiles often oversee multi-million-dollar service operations, manage field teams, and drive department growth through both operational excellence and business development.

Responsibilities

• Manage the day-to-day operations of the commercial roofing service department
• Lead and support service crews, field supervisors, and subcontractors
• Oversee service, repair, maintenance, and warranty projects from start to finish
• Schedule manpower, equipment, and resources to maximise efficiency
• Build and maintain strong relationships with property managers, facility managers, and building owners
• Review estimates, proposals, and work orders to ensure accuracy and profitability
• Monitor job costs, department performance, and operational KPIs
• Ensure all work is completed safely and in compliance with company and OSHA standards
• Support business development efforts and identify opportunities for recurring service contracts

Requirements

• 5+ years of experience in commercial roofing service management, operations, or supervision
• Strong knowledge of commercial roofing systems including TPO, PVC, EPDM, Modified Bitumen, Metal, and Roof Coatings
• Experience managing service technicians and field personnel
• Ability to estimate and manage repair and maintenance projects
• Strong organisational, communication, and leadership skills
• Proficiency with Microsoft Office and roofing/project management software
• Valid driver's licence

What's on Offer?

• Performance-based bonus structure
• Company vehicle or vehicle allowance
• Career progression opportunities with a growing organisation
• Stable pipeline of work throughout South Florida
• Opportunity to make a significant impact on the growth of an established service department

If you're an experienced commercial roofing professional looking to take the next step in your career and lead a high-performing service team, we'd love to hear from you.