TTEC in Charlotte, NC is seeking a Service Delivery Manager to lead and mentor a contact center team onsite. You will drive performance, resolve issues, and maintain a positive work environment while aligning with client goals.
You’ll report to the Director and empower your team to deliver exceptional customer experiences, optimize metrics, and sustain a high level of engagement. This role emphasizes leadership, communication, and data-driven decision making.
#J-18808-LjbffrService Delivery Lead — Customer Experience in charlotte at Unknown Company
This position is listed as full time and onsite.