Managing daily service and installation operations, the full-time remote Service Coordinator will drive customer satisfaction through efficient scheduling, strong organization, and addressing service-related issues while coordinating with technicians and subcontractors. Key responsibilities Schedule and coordinate service calls for plumbing and minor repairs while managing technician schedules nationwide Address customer complaints and service-related issues promptly to maintain positive relations Create work orders, ensure data is updated in scheduling software, and upload service tickets into CRM Required qualifications 5+ years of HVAC/Plumbing/Service Dispatching experience Proficient in CRM software, specifically Salesforce Demonstrated ability to prioritize tasks and adapt to evolving circumstances Dependable with thorough follow-up and responsiveness Ability to remain calm and composed while communicating with customers
Service Coordinator in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.