Service Contract Coordinator

Detail-oriented and proactive, the remote Service Contract Coordinator will manage service requests, prepare and maintain documents, and coordinate with Sales and internal stakeholders to ensure timely completion of workflows in a contract role. Key Responsibilities Manage the service scoping case queue, prioritizing and tracking requests to ensure timely completion and SLA adherence Track communications and case statuses, ensuring service scope requests progress through the workflow without delays Generate, draft, and maintain service scoping documents, verifying accuracy and alignment with opportunity products Required Qualifications Experience in service coordination, sales operations, or contract administration in an enterprise environment Bachelor's degree in Business Administration, Operations, Communications, or a related field, or equivalent experience Strong proficiency with Microsoft Word and standard business productivity tools Ability to manage multiple requests and priorities in a fast-paced environment Experience working with Salesforce CRM or similar case/workflow management systems is a plus