Service Center Associate

To assist in the Customer Service claims application process, the part-time hourly Service Center Associate will expedite claims, ensure correct case assignment, and act as a liaison for customers to resolve issues in a remote setting. Key responsibilities Expedite the Customer Service claims application process and ensure correct case assignment Enter application information accurately into the claims management system and communicate with customers regarding documentation and claim status Participate in maintaining a quality service culture within the Customer Service Team Required qualifications Must have broadband internet service and cannot work over a WIFI connection Availability to work a flexible schedule, including weekends Ability to communicate clearly and professionally with customers Experience in customer service or claims processing preferred High school diploma or equivalent required