Service Appointment CoordinatorCopeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with a solid customer service background and call center or appointment setting skills.
Automotive experience is not required however, Business Development Center experience is a plus. This is not a remote position. Count on Copeland for a great career choice!A Service Appointment Coordinator is the first point of contact for our service customers.
Customer satisfaction is our # 1 priority!Example of full-time hours available:Sunday: OFF, Monday: 8AM-6PM,Tuesday OFF, Wednesday: 7AM-6PM, Thursday: 7AM-5PM, Friday: 8AM-5PM,Saturday:8AM-4PM*Flexible schedule available for qualified candidateFull-Time Benefits Offered:Tufts Health Insurance and Blue Cross Dental Insurance401(K) Retirement Plan with Employer MatchGroup Life InsurancePaid VacationPersonal Time Off (PTO)Job Responsibilities:Scheduling appointments for maintenance, repairs, and recalls.Effectively listen and communicate with our service customersMaking outbound calls pertaining to follow up, appointment reminder and other service-related calls.Respond to email and text inquiries in a professional, well-spoken mannerOther duties as assigned.Qualifications:Outgoing and a positive demeanorGood listener and communicatorConfident, pleasant and professionalTeam orientedAbility to work full time
Service BDC Appointment Coordinator in north easton at Unknown Company
This position is listed as full time and able to be worked remotely.