Service Appointment CoordinatorDELLA Auto Group believes our current success and future growth is attributed to our employees. Family-owned and operated for over 40 years, we have continued to grow while holding true to our family values of integrity, graciousness, and community.At DELLA Auto Group, you can expect to work on a team of bright, motivated, and energetic professionals. Our team is collaborative and encourages success amongst each of our members.
We work toward a common goal of providing the best service in the industry.SummaryThe Service Appointment Coordinator focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls, and making outbound calls that produce solid and specific appointments for the service department. The Service Appointment Coordinator must be friendly, articulate, enthusiastic, and a self-motivated team player with outstanding communication skills. Must also have a positive attitude and strong work ethic.What We Offer:Medical, dental, visionSupplemental benefits offeredLife & disability provided by groupPTO401K with company matchResponsibilities:Follow scripts and guidelines on all inbound and outbound callsEnsure that all calls presented are answered promptly and professionallyMust possess strong multitasking skillsAcquire complete knowledge of service informationRequirements:Good verbal and written communication skillsSelf-motivationProficiency with Microsoft Word, Excel, and OutlookDrive to hit goals and quotas**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.