Service Appointment CoordinatorBriggs Auto Group is looking for a motivated and customer-focused Service Appointment Coordinator to join our team!In this role, you will be responsible for communicating with customers, scheduling service appointments, following up on service opportunities, and helping provide an exceptional customer experience from the first point of contact.Responsibilities:Respond to customer inquiries via phone, text, email, and online leadsSchedule and confirm service appointmentsFollow up with customers regarding recommended and declined servicesMaintain accurate customer information and appointment recordsWork closely with Service Advisors and the Service Department to maximize appointment opportunitiesProvide professional, friendly, and timely communication with every customerQualifications:Strong communication and customer service skillsComfortable working with phones, text messaging, and emailAbility to multitask and stay organized in a fast-paced environmentPositive attitude and strong work ethicPrevious automotive, BDC, call center, or customer service experience is a plus, but not requiredBriggs Auto Group offers a great team environment, opportunities for growth, and the chance to build a career in the automotive industry.Apply today and join the Briggs Auto Group team!
Service Appointment Coordinator in manhattan at Unknown Company
This position is listed as full time and onsite.