Service & Production Lead

Leadership & Business InternAre you looking for more than just a job? The Leadership & Business Intern role is designed for driven individuals who want to grow as leaders, learn how a business operates, and gain real-world experience that will prepare them for future career opportunities.At Chick-fil-A, leadership is developed through action. Interns will gain hands-on experience in a fast-paced restaurant environment while learning how to lead people, solve problems, influence culture, understand business results, and create meaningful impact.

This role provides real responsibility, intentional coaching, and direct exposure to what it takes to lead and operate a successful business.This is not a passive internship or a shadowing role. Leadership & Business Interns will be trusted to contribute to the business, lead team members, own projects, and grow through regular coaching from the Owner/Operator and leadership team.Leadership & Business Development ExperienceThe leadership development portion of this role is designed to provide real-world experience in operations, people development, culture, and business ownership.Leadership & Business Interns will have opportunities to:Meet regularly with the Owner/Operator or senior leadership team for coaching, feedback, and mentorshipLearn leadership principles that apply far beyond the restaurantGain hands-on experience leading people in a fast-paced business environmentOwn, improve, and develop a specific area of the businessParticipate in conversations around operations, leadership, culture, marketing, sales growth, profitability, and team developmentLearn how key business metrics impact restaurant performanceDevelop practical business language and decision-making skillsLead projects and initiatives that create measurable resultsReceive feedback and coaching designed to prepare them for future leadership opportunitiesGain exposure to the path of business ownership, including what it takes to lead and operate a Chick-fil-A restaurantThis role is built for someone who wants to be challenged, coached, and developed. Leadership & Business Interns are expected to bring initiative, humility, ownership, and a desire to grow.Position TypeFull-TimePart-TimeBenefitsPositive, energetic work environment where you can make a meaningful impactFlexible schedulingClosed on SundaysDirect mentorship from an experienced Owner/Operator and leadership teamIntentional leadership and professional developmentReal-world business and leadership experienceOpportunity to own projects and business initiativesFree break foodScholarship opportunitiesCompetitive payPathways for future leadership advancementResponsibilitiesGain hands-on experience in daily restaurant operationsLead and support team members in both service and production areasHelp create a culture of care, excellence, positivity, and accountabilityDeliver exceptional guest experiences with urgency, care, and professionalismSupport Operational Excellence in food quality, speed, accuracy, cleanliness, and hospitalityParticipate in training, coaching, and developing team membersLearn how to lead shifts with clarity, energy, and ownershipHelp identify opportunities for improvement and implement practical solutionsOwn a specific business focus area or leadership projectTrack progress, communicate updates, and help create measurable resultsParticipate in leadership conversations related to people, operations, sales, profitability, culture, and growthCommunicate effectively with team members, leaders, and guestsReceive coaching and feedback with humility and a growth mindsetContribute meaningful value to the organization while growing personally and professionallyQualificationsPositive attitude and strong work ethicHigh character and personal responsibilityPassion for serving others and creating meaningful connectionsDesire to grow as a leader and business professionalStrong verbal and written communication skillsAbility to lead others through influence, example, and accountabilityReliable transportationAbility to thrive in a fast-paced environmentWillingness to learn, receive feedback, and be coachedCommitment to excellence and continuous improvementAbility to work well in a team environment with shared ownership and accountabilityTakes initiative and looks for ways to make things betterPrevious leadership experience as a team lead, shift leader, supervisor, captain, coach, mentor, or similar role is preferred but not required.Who This Role Is ForThis role is a great fit for someone who:Wants to become a stronger leaderIs interested in business, entrepreneurship, operations, or people developmentWants real responsibility instead of just observationEnjoys solving problems and improving systemsDesires mentorship from experienced business leadersWants to build skills that will help them in any future careerMay be interested in long-term leadership, business ownership, or even one day pursuing the path to becoming a Chick-fil-A Owner/OperatorFinal NoteThe Leadership & Business Intern role is more than a restaurant position.

It is an opportunity to be poured into, challenged, and developed while making a real impact on people and the business every day.