Beaverhead Motors is seeking a dedicated and customer-focused Service Advisor to join our team in Dillon, MT. In this role, you will serve as the primary point of contact between our customers and the service department, ensuring a seamless and positive experience. You will be responsible for effectively communicating vehicle service needs, providing accurate estimates, and coordinating with technicians to deliver high-quality service. Responsibilities
- Greet customers promptly and professionally upon arrival.
- Listen carefully to customer concerns and accurately document vehicle issues.
- Provide clear explanations of recommended services and repair options.
- Prepare and present service estimates and obtain customer approvals.
- Coordinate with service technicians to ensure timely completion of work.
- Maintain communication with customers regarding service status and any changes.
- Manage service tickets and maintain detailed records of services performed.
- Promote service specials and additional maintenance services to customers.
- Ensure a clean and welcoming service reception area.
- High school diploma or equivalent; technical or automotive training is a plus.
- Previous experience in a customer service or automotive service advisor role preferred.
- Strong communication and interpersonal skills.
- Ability to understand and explain technical information to customers.
- Detail-oriented with excellent organizational skills.
- Proficient with computers and service management software.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Competitive salary ranging from $36,000.00 to $60,000.00 per year, paid semi-monthly.
- Health, dental, and vision insurance options.
- Retirement savings plan.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Supportive and friendly work environment.
Service Advisor in dillon at Unknown Company
This position is listed as full time and onsite.