Service Advisor - Columbus

Service Advisor - Columbus

Columbus, Oh - West Jefferson, OH 43162

Fyda Freightliner Columbus is an Elite Support Certified dealer of new Freightliner trucks and Crane Carrier vocational severe-service vehicles, and carries a large inventory of all-makes of pre-owned trucks. Fyda Freightliner Columbus is the largest retailer of new and used Expediters in the United States. Serving the Columbus transportation industry hub since 1985, we operate as a full-service commercial truck dealership and body shop.

Essential Duties and Responsibilities (but not limited to):

• Greet customers and obtain necessary information for billing and details of repair/rental.
• Review warranty of vehicle, generate repair order and prepare it for dispatching.
• Communicate repair progress with customer.
• Obtain authorizations for repairs.
• Assist in filling and office organization.

Qualifications

• Education and/or Work Experience Requirements:
• Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
• Ability to work independently and to meet deadlines.
• Physical Requirements:
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Must be able to listen and speak clearly on telephone.

Fyda Benefits:

• Excellent pay based on experience
• Paid time off
• Paid holidays
• Paid uniforms
• Paid hospitalization & prescription program
• Excellent 401K programs
• Dental insurance available
• Flex spending available
• On-site gym
• Great working atmosphere
• Drug free workplace