Mesquite ISD - Compensation Plans Information TechnologyCompensation Plan Salary Range: Pay Grade 4 - $59,109 - $83,602 Shift Type: Full-Time Wage/Hour Status: Non - Exempt Reports To: Network Operation Supervisor EMPLOYMENT BEGINS: As soon as possiblePRIMARY PURPOSE:Integration and management of Apple and Google devices, servers, and enterprise network storage.QUALIFICATIONS:Education/Certification: High School Diploma or GED Valid Texas driver's license Preference for applicants with Jamf Pro Certifications Preference for applicants with Apple IT Certifications Preference for applicants with Google Workspace Certifications Preference for applicants with Linux/Unix/Ubuntu CertificationsSpecial Knowledge/Skills: Linux/Unix/Ubuntu in an enterprise server environment Jamf Pro MDM automation and engineering SQL/MySQL database administration Windows Server and Hyper-V services Google Workspace MDM endpoint management and security Enterprise SAN hardware and software Apple macOS/iOS software and hardware Google Chrome OS software and hardware Manage contractors and consultants on a per-project basis Maintain accurate documentation and coordinate project activityExperience: Apple Script, Unix bash/shell scripting, Python, SQL/MySQL DB integration and administration In-depth knowledge of Apple and Google device hardware, as well as Server hardware including RAID configurations Linux integrations with Jamf Pro Server High-level troubleshooting skills related to iOS, macOS, Linux, Unix, Windows Server, and Chrome OS Working knowledge of enterprise SAN integrations in an Active Directory environment Active Directory integrations with Apple devices In-depth knowledge of Google Cloud Directory Sync services High level understanding of application management and policy-based inheritanceMAJOR RESPONSIBILITIES AND DUTIES:Managing large technical projects Troubleshooting Apple/Chrome devices in a large enterprise environment Implementing new technology and overcoming the associated challenges Working with vendors and outside consultants on highly technical issues Work with Instructional Coaches on new software rollouts, including packaging, testing and deployment Highest level troubleshooting for macOS/iOS/ChromeOS Manage the district's MDM implementation for macOS/iOS/ChromeOS devices. This includes OS behavior, lockdown, security, and making devices user friendly to allow teachers more instruction time Manage Google OAuth and API access for third party applications Manage curated whitelist of Google Apps/Extensions/Workspace apps Retrieve end user data/reports for disciplinary investigation/FOIA requests Engineer new solutions for problems related to deployment of software, or OS issues Manage contractors and consultants as needed Perform other duties as assignedSUPERVISORY RESPONSIBILITIES:NoneWORKING CONDITIONS:Mental Demands: Ability to work in a high-pressure environment while maintaining a high degree of professionalism Strong ability to multitask Ability to work a flexible schedule as needed, including occasional prolonged and irregular hours Able to solve complex problems with tight deadlines Communicating well in both oral and written form, and complying with timelinesPhysical demands/environmental factors: Reaching with hands and arms and frequently repeating the same hand, arm, or finger motion Ability to sit for prolonged periods of time Ability to lift 60 pounds Seeing close work such as typed or handwritten material