Server Shift Lead
The Server Shift Leader is responsible for overseeing the daily shift operation of the Servers. The Server Shift Leader monitors and/or performs all transactions in such a manner as to attract and retain guests while contributing to the operating success. The Server Shift Leader shall report directly to the Restaurant General Manager and/or Assistant Restaurant Manager.
Duties and Responsibilities
* Responsible for verification and balancing of server banks and all appropriate reports.
* Participates in the training of all new and current FOH staff including servers, Restaurant cashiers and Deli staff while serving.
* Confers regularly with the Restaurant General Manager and/or Assistant Restaurant Manager to communicate customer/employee requests and keeps informed of any changes in operating procedures.
* Ensures the physical condition of the premises is maintained in a safe, healthy manner.
* Ensures that all prepared food products meet the established specifications and standards.
* Ensures prompt delivery & expediting of food as needed.
* Ensures the minimum level of labor is used to perform the required level of production.
* Ensures the complete set‑up, stocking, and service of assigned food outlet(s) using specified methods during the assigned shift.
* Completes required daily reports to ensure the appropriate ordering and stocking of food products.
* Communicates variances from standards to the Restaurant General Manager and/or Assistant Restaurant Manager.
* Must always be friendly and courteous, ensuring excellent customer and employee relations and adhere to the established Dress Code.
* Must maintain a clean, safe work environment before, during and after service, in a team effort to maximize employee efficiency and guest satisfaction.
* Ensures all task list and duties assigned to staff are met and supports all other dinner managers in achieving this goal.
* Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.
* Perform other duties as assigned.
* High School Diploma or GED required.
* Two (2) years verifiable related employment experience in restaurant required, supervisory experience preferred.
* Verifiable experience in implementing and maintaining food production operational standards.
* Must have working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc.
* Demonstrated ability to operate and use all equipment and register system necessary to run the 24‑hr. Diner.
* Demonstrated ability to communicate with customers and co‑workers in a friendly and professional manner.
* Demonstrated ability to read, count and write to accurately complete all documentation.
* Must possess a valid state driver's license.
* Willing and able to work odd, irregular hours as business dictates in a restaurant environment that is open seven days/week.
* Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.
* Internal Promotion must have completed 90‑day probational period, must have worked as a server (1) for 6 months or be in a level (1) position in a direct line skill set or transfer to a direct line skill set at a level (1) for 6 months.
* Must work as a Server (1) for 6 months and be certified in all positional requirements, pass interview, & a positional slot is available to move to a Server Shift Leader (2).
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The Server Shift Leader is responsible for overseeing the daily shift operation of the Servers. The Server Shift Leader monitors and/or performs all transactions in such a manner as to attract and retain guests while contributing to the operating success. The Server Shift Leader shall report directly to the Restaurant General Manager and/or Assistant Restaurant Manager.
Duties and Responsibilities
* Responsible for verification and balancing of server banks and all appropriate reports.
* Participates in the training of all new and current FOH staff including servers, Restaurant cashiers and Deli staff while serving.
* Confers regularly with the Restaurant General Manager and/or Assistant Restaurant Manager to communicate customer/employee requests and keeps informed of any changes in operating procedures.
* Ensures the physical condition of the premises is maintained in a safe, healthy manner.
* Ensures that all prepared food products meet the established specifications and standards.
* Ensures prompt delivery & expediting of food as needed.
* Ensures the minimum level of labor is used to perform the required level of production.
* Ensures the complete set‑up, stocking, and service of assigned food outlet(s) using specified methods during the assigned shift.
* Completes required daily reports to ensure the appropriate ordering and stocking of food products.
* Communicates variances from standards to the Restaurant General Manager and/or Assistant Restaurant Manager.
* Must always be friendly and courteous, ensuring excellent customer and employee relations and adhere to the established Dress Code.
* Must maintain a clean, safe work environment before, during and after service, in a team effort to maximize employee efficiency and guest satisfaction.
* Ensures all task list and duties assigned to staff are met and supports all other dinner managers in achieving this goal.
* Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.
* Perform other duties as assigned.
* High School Diploma or GED required.
* Two (2) years verifiable related employment experience in restaurant required, supervisory experience preferred.
* Verifiable experience in implementing and maintaining food production operational standards.
* Must have working knowledge of computers with the ability to work in a Windows environment with various software programs such as Word, Excel, etc.
* Demonstrated ability to operate and use all equipment and register system necessary to run the 24‑hr. Diner.
* Demonstrated ability to communicate with customers and co‑workers in a friendly and professional manner.
* Demonstrated ability to read, count and write to accurately complete all documentation.
* Must possess a valid state driver's license.
* Willing and able to work odd, irregular hours as business dictates in a restaurant environment that is open seven days/week.
* Ability to comply with all other requirements as specified within the CIEDA Personnel Policies and Procedures.
* Internal Promotion must have completed 90‑day probational period, must have worked as a server (1) for 6 months or be in a level (1) position in a direct line skill set or transfer to a direct line skill set at a level (1) for 6 months.
* Must work as a Server (1) for 6 months and be certified in all positional requirements, pass interview, & a positional slot is available to move to a Server Shift Leader (2).
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Server Shift Lead (2) in atmore at Unknown Company
- Typical pay
- $49,920–$49,920
For context, most servers earn between $49,920–$49,920 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.