Server

Job Title:  Server

Location: PHL Airport

Compensation: $6.00 Hourly + Tips

Who We Are  

On the Go has elevated the dining and retail experience for travelers by bringing together  world-class  hospitality, award - winning dining concepts, and  forward - thinking  technology. With more than 300 unique dining and retail locations across North America’s busiest airports,  we’re  fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers.  At On  the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.  

How We Do Business  

How we work is just as meaningful as  what  we  accomplish . Our Values— Care, Continuous Improvement, Quality, and Teamwork —guide the way we show up for our guests and for each other.  We’re  committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.   

Why This Job Is a Big Deal!

Servers  are responsible for  ensuring guest satisfaction and executing the OTG steps of service to the highest standards.  

In This Role, You Will:

• Deliver warm, memorable hospitality with every interaction—because great service is our signature .  Following OTG steps of service  and standard  operating procedures .

• Guide guests through our menu with enthusiasm .  Highlight items, make thoughtful suggestions, and support guests with dietary needs or allergies .

• Anticipate  guests'  needs before they  must  ask (your server superpowers will come in handy) .

• Work closely with your team to keep the dining floor running  smoothly; communication is everything. 

• Handle orders, payments, special requests with accuracy and a positive attitude. 

• Create an atmosphere where guests feel welcomed, cared for, and excited to come back. 

• Stay c alm  when things get busy—  it is a high-volume atmosphere , and  you’ll  learn to love the rhythm of it. 

• Adhere to OTG  cash  handling and register policies .

• Maintain a clean, organized dining area and service stations .

• Uphold all safety and sanitation  guidelines .

• Participate  actively in training sessions ,  team  meetings,  and s upport team members whenever needed .

• Notify the Manager on Duty (MOD) of guest feedback or  concerns, report  signs of intoxication to the MOD .

• Inform leadership of low inventory or equipment issues .

• Complete  additional tasks  assigned by the OTG leadership team .

Qualifications /Criteria :

• A genuine passion for hospitality and delivering great guest experiences. 

• 1-2 years of  p rior  s erving experience .

• Great grasp of restaurant steps of service and familiarity with basic beer, liquor, and wine—because helping guests discover their new favorite drink should be part of the fun !

• Fluent + fully conversational in English .

• Must become TIPS certified within  90 days  of employment +  obtain  Serve Safe  Certification or equivalent within  30 days  of employment.

• You’ll  be  lifting up  to 35  lbs.  and staying active throughout your shift.  You’ll  be on your feet, moving, bending, kneeling, and crouching to keep the operation running smoothly. 

• Open availability is  a must . S chedule s ma y vary; early mornings,  nights, weekends, holidays, and even those wild-weather days when our guests need us most.

• Reliable, punctual, and committed to creating a positive environment for guests and team members. 

• Must meet local age requirements for serving alcohol where applicable. 

• Authorized to work in the United States.

Equal Opportunity Employer

We’re  proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.