Server

ServerRiver Lodge - Paso Robles, CA 93446Salary Range $16.90 - $16.90 Hourly Position Type Part TimeDescriptionThe Server is responsible for serving food and beverages with the highest level of customer service to guests throughout the restaurant and pool area. They are responsible for maintaining the organization and cleanliness of the FOH and server stations, knowing all aspects of the menu descriptions and specialty cocktails, all server side work and communicating with both guests and management to ensure brand standards are met at all times.Responsibilities and DutiesArrive for work on –time in dress code with all tools, pens, wine opener, padAccurately describe menu items, Property history, specialty drinks and wine for complete guest satisfactionDescribe all dishes accurately and knows all dishes including allergies and dietary restrictionsServe special events as needed and work holiday and special services as needed.Take orders and serve guests at the pool area while maintaining cleanliness and organization in the pool sectionAccommodate any special requests and check with kitchen to ensure we can do itMaintains table appearance by pre-bussing throughout the entire meal.Handles money efficiently and accuratelyRing in food & drinks into POS accuratelySafely and swiftly carry drink trays and properly serve drinks without having to place tray on tableMaintain a safe and sanitary work environmentCommunicate with guests regarding menu and beverages & property information and historyUp-sell menu items and specials to maximize food and beverage revenueServe menu items to guests in a prompt and courteous manner and according to established service standardsNote timing of meal progression and notify kitchen and or managementPerform pre and post side work efficientlySettle guest payments; make accurate change for guest and process credit card transactions correctlyMonitor and observe guest's dining experience. Ensure guests are having a great time, and are completely satisfied with food and serviceRemove used tableware between courses and provide tableware for next course in advance of food deliveryRun food as needed, especially for large parties and during peak hoursMaintain assigned tables and assist the support staff when neededReport all equipment problems and maintenance issues to managerAssist with the restock and replenishment of inventory and suppliesPhysical RequirementsAbility to stand and walk for extended periods of time, up to the duration of a scheduled shiftAbility to lift, carry, push, and pull items weighing up to 25–40 pounds such as trays of food, beverage carts, and suppliesBend, reach, stoop, kneel, and twist to serve guests, clear tables, and restock suppliesMaintain balance and coordination while carrying trays, plates, and beverages in potentially crowded or fast-paced environmentsUse hands and fingers for repetitive tasks such as handling plates, glassware, silverware, and point-of-sale (POS) devicesCommunicate clearly and effectively with guests, team members, and management, including in high-noise environmentsMaintain awareness of surroundings to ensure guest and coworker safetyWork in varying environmental conditions, including indoor and outdoor dining areas, and exposure to heat, cold, or weather elements where applicableQualificationsQualifications/Skills NeededPrevious applicable server experienceMust be at least 18 years of age in accordance with California law governing the service of alcoholic beveragesMust have a valid California Responsible Beverage Service (RBS) certification or the ability to obtain one within 60 days of employment; River Lodge Paso covers the expenseMust have a valid Food Handler Card or the ability the ability to obtain one within 30 days of employment; River Lodge Paso covers the expenseStrong customer service and interpersonal skills, with the ability to interact professionally with guests and team membersStrong listening and oral communication skillsAbility to work in a fast-paced environment while maintaining attention to detail and accuracyBasic math skills and the ability to handle cash, process payments, and operate a point-of-sale (POS) systemAbility to communicate effectively in English; additional languages are a plusAbility to work a flexible schedule, including evenings, weekends, and holidays, based on business needsDemonstrated reliability, punctuality, and a commitment to workplace safety and compliance with company policiesRiver Lodge Paso provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion, creed, age (40 and over), disability (mental & physical), sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws.