SERVER JOB DESCRIPTION:
To succeed in this role, you will need to have a positive attitude and ability to work well under pressure with hosts, cooks and other staff. Server Responsibilities:
- Establish a unique menu presentation for both new guests & regular guests
- Take food and drink orders from customers accurately and with a positive attitude
- Write patrons' food orders on order slips or enter orders into handhelds/terminals for transmission to kitchen staff
- Engage with customers in a friendly manner knowledge of the menu, with the ability to make suggestions
- Understand terms of dietary needs such as Celiac, Gluten Free, Vegan, what they mean, and what food items we can offer to fulfill those needs.
- Ensure tables are enjoying their meals and take action to correct any problems
- Collect payments from tables
- Prepare checks that itemize and total meal costs and sales taxes
- Assist other employees with any job duties to help the restaurant run efficiency
- Training new hires/employees new to position
- Perform assigned opening, running and closing side work to the highest standards
- When caddies remain on the tables, refilling the sugar caddie is done by that specific server in that section.
- Availability to work nights, weekends, and holidays.
- Holidays in our business include:
- Sundays:
- Mother’s Day
- Father’s Day
- Easter
- Fourth of July
- Lunch & Dinners:
- Christmas Eve
- New Year’s Eve
- Experience providing excellent customer service in a fast-paced environment
- Able to perform high-quality work while unsupervised
- Able to handle money accurately and operate a point-of-sale system with few to no errors
- Ability to work in a fast-paced work environment and deliver orders in a timely manner