Server

About Alta Adams 

Alta Adams is where comfort meets refinement. We are more than a restaurant; we are a gathering place for the West Adams community and a reflection of Los Angeles through food, culture, and hospitality. 

Our cuisine is rooted in seasonal California ingredients and inspired by the cultures that have shaped Los Angeles. We believe hospitality is proactive, personal, and rooted in genuine care. Every guest should feel recognized, welcomed, and valued. 

Core Values 

Love 

We lead with kindness, empathy, compassion, and inclusivity. 

Excellence 

We believe excellence is the result of discipline, consistency, attention to detail, and continuous improvement. 

Accountability 

We do what we say we will do. We show up, support one another, and take ownership of our actions. 

Classification: Hourly, Non-Exempt
Reports to: Assistant General Manager
Department: Front of House
Location: Alta Adams

The Server leads the guest’s primary table experience at Alta. This role is responsible for warm hospitality, strong steps of service, table maintenance, menu guidance, order-taking, pacing, and guest care from arrival to departure.

Servers explain Alta’s shared menu format, guide guests through ordering, and help create a dining experience that feels polished, personal, and intentional.

The Server works closely with the Hospitality Floor Lead / Sommelier, who provides the second touch at every table and supports wine, cocktails, non-alcoholic pairings, and bottle service.

• Greet guests warmly and lead the table experience with confidence.
• Explain that Alta’s menu is designed to be shared and that dishes arrive as they are ready.
• Guide guests through ordering based on party size, preferences, allergies, and occasion.
• Follow Alta’s steps of service with consistency, timing, and care.
• Maintain clean, polished table service throughout the meal.
• Pace the guest experience and anticipate needs without hovering.
• Take accurate food and beverage orders.
• Maintain strong menu knowledge, including ingredients, allergens, preparation methods, and portioning.
• Sell signature dishes, seasonal items, and premium experiences, including The Crossing , naturally and without pressure.
• Recognize beverage opportunities and communicate them to the Hospitality Floor Lead / Sommelier or bar team.
• Communicate clearly with the kitchen, bar, host, support staff, and management.
• Support the team by running food, clearing, resetting, and assisting other sections when needed.
• Complete assigned opening, closing, and side work.
• Bring guest concerns or service issues to management quickly and professionally.

• Prior serving experience in a fine dining, upscale, or chef-driven restaurant concept.
• Strong understanding of steps of service, table maintenance, pacing, and guest care.
• Exceptional hospitality instincts and guest awareness.
• Ability to explain a shared menu clearly and confidently.
• Strong food knowledge, including ingredients, allergens, and preparation methods.
• Ability to sell naturally without pressure.
• Basic beverage awareness and willingness to learn Alta’s wine, cocktail, and non-alcoholic offerings.
• Strong communication skills.
• Calm, professional presence under pressure.
• Ability to work nights, weekends, and holidays.

The ideal Server is warm, polished, confident, and highly aware of the guest experience. They understand that great service comes from timing, care, discipline, and attention to detail.

They know how to guide a table without over-talking, maintain strong steps of service, sell naturally, and make guests feel cared for throughout the meal.

This is an hourly, non-exempt position eligible for overtime in accordance with applicable law. Compensation may include hourly wage, applicable tip pool or service charge participation if eligible under Alta policy and law, and other benefits provided by company policy.
Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to move throughout the restaurant continuously during service.
• Ability to lift up to 40 pounds.
• Ability to carry wine bottles, glassware racks, service tools, and dining room supplies safely.
• Ability to bend, reach, polish, stock, organize, and support dining room and beverage service needs.

Alta is committed to creating a culture where hospitality, professionalism, accountability, wine knowledge, and genuine care define every guest experience.