Server, Bartender, Busser, Runner, Guest Service

BartenderThe Bartender takes orders, prepares, and serves alcoholic, non-alcoholic beverages, and light meals to guests, in a courteous and efficient manner, according to hotel specifications. Maintains stock/supplies and cleanliness of outlet and equipment.Essential Job FunctionsMonitors and maintains cleanliness, sanitation, and organization of assigned work areas.Maintains complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet.Maintains knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.Follows all liquor control measures including drink portion controls and the bottle requisition policy of the property.Maintains complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range, and dress code of assigned outlet.Inspects cleanliness and condition of bar, guest, and service areas; Greets guests and takes their orders (food and beverage), utilizing suggestive/up-selling techniques.Inputs orders into the system and ensures transmission of food orders is verified by Kitchen.Legibly documents orders when the system is down and distributes food orders to Kitchen.Ensures all drink orders from Servers are accurately rung into the POS system before giving drinks to them.Serves drinks to guests.Retrieves food orders from Kitchen and serves to guests.Opens and serves wine/champagne bottles.Prepares and serves cappuccino and espresso.Answers outlet telephone within designated rings, using correct greeting and telephone etiquette.Monitors and maintains cleanliness, sanitation and organization of bar top, tables, service area, and outlet itself.Removes soiled wares from the bar tap and tables to the dishwashing area.adheres to all cash handling and credit card policies and procedures.Closes all guest checks in in the POS System immediately upon payment.Cleans and resets bar top and tables immediately after guests depart.Directs and assists Bar Backs and Cocktail Servers in their job functions to ensure smooth and efficient service to guests.Counts bank at end of shift; Completes all required Company training/compliance courses as assigned.Adheres to Company standards and maintains compliance with all policies and procedures.ExperienceA minimum one (1) year of experience as a Bartender or bar back in the food and beverage field required.Alcohol Awareness Training Certification - must be state/county-specific.Skills & AbilitiesThis position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.Knowledge of proper cleaning techniques, requirements, and use of equipment in the Bar.Knowledge of beer, wine, and spirits, and familiarity with standard drink recipes.Basic knowledge of Google Docs/Microsoft Word.Basic knowledge of Google Sheets/Microsoft Excel.Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.Travel RequirementsNo travel required.