UCLA Health is seeking an experienced Workforce Management Supervisor to lead real-time staffing, forecasts, and performance analytics within the Patient Access call center operations.
Responsibilities include developing staffing models, optimizing schedules, and delivering actionable insights to leaders. The role requires strong analytics, leadership, and cross-functional collaboration in a dynamic healthcare environment.
#J-18808-LjbffrSenior Workforce Management Lead - Healthcare Call Center in los angeles at Unknown Company
- Typical pay
- $41,380–$56,870
For context, most customer service representatives earn between $41,380–$56,870 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.