Overview
- Claims Background: Minimum of 3-5+ years of experience adjusting a full indemnity desk plus litigation.
- Jurisdictional Experience: Illinois, Iowa
- Active Adjusters' licenses: Must be licensed in the states that are being handled or reciprocals.
- Location: This role is eligible for fully remote work
How you’ll make an impact
- Apply claims management experience to execute decision‑making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients, exhibiting empathy through each step of the claims process.
- Handle claims consistent with clients’ and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
About you
As a key member of our experienced Claims Adjuster team, you will:
- Investigate, evaluate, and resolve complex workers’ compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.
Required Qualifications
- High School Diploma.
- Minimum of 5 years related claims experience.
- Appropriately licensed and/or certified in all states in which claims are being handled.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Desired
- Bachelor’s Degree
Compensation and benefits
- Competitive compensation
- Comprehensive benefits programs designed to support your well‑being
- Career development opportunities and ongoing learning
- A collaborative, people‑first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we believe supporting our colleagues goes far beyond the role itself.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled).
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