Citi is seeking a Process Re-Engineering & Operational Excellence SVP to lead strategic programs transforming the customer experience for Citi's Retail and Cards customers. You will manage a team of 10 professionals and drive initiatives reducing complaints and inefficiencies.
This high‑visibility role shapes how millions interact with Citi's products. You will direct multi‑year programs, partner with senior leaders, and ensure governance, budgets, and risk controls while maintaining a culture
#J-18808-LjbffrSenior VP, Process Re-Engineering & CX (Hybrid) in o’fallon at Unknown Company
This position is listed as full time and onsite.