Job TitlePayrate: $42.00 - $47.00/hr.ResponsibilitiesKnowledge of Cisco call manager and Cisco Unity VMProgram and trouble shoot VOIP phone and telecom issuesAdminister licensing and users on call ManagerHelp manage physical connections coming in from ISP for demarc/fiber/POTS/Fax linesPerform network cable pulls and install network dropsWork with the network team in resolving network, wireless and VoIP issuesResolve trouble tickets with Help-Desk team with end-to-end resolutionMaintain and support tributary equipment belonging to USMMABasic physical layer troubleshooting for Network Switches and fiber connectionsSupport Wireless access points and WAP installationsPerform other duties that can arise in support of USMMAQualifications3 years' experience working with VOIP Call manager1-3 years' experience with Network and wireless equipment1-3 years' experience performing network cable pulls, network drops and fiber connectivity troubleshooting1-3 years' experience working with ISP, demarc, fiber, POTS and Fax line connectionsCCNA or VOIP certification preferredDesired SkillsAttention to Detail – able to efficiently process individual tasks quickly and accuratelyIntegrity – ability to be honest and maintain strong moral principlesProcedure Development – ability to develop, maintain and drive standardized processes, procedures and workflows through the organizationAttitude - driven to constantly learn and adapt to new technologies and solutionsInterpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and StudentsThe typical base pay for this role across the U.S. is: $42.00 - $47.00 /hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select.
Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.