System One seeks a Voice Analyst to support daily operations of the County's cloud and on-prem voice services. The role will provide Tier 2 support for voice systems and act as a facilitator with the County's managed services provider for triage and escalations.
You will coordinate with internal teams for infrastructure issues, generate reports, and guide small projects and upgrades. Preference for expertise with Teams Phone, Cisco Call Manager, Five9, and government experience.
#J-18808-LjbffrSenior Voice Systems Analyst - Remote/Onsite in arlington at Unknown Company
This position is listed as full time and onsite.