Seeking a Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications to support the design, implementation, configuration, and management of our enterprise voice infrastructure. This role will be responsible for maintaining and optimizing Teams Phone solutions, Direct Routing, and related voice services while ensuring a seamless communication experience across the organization.
Required Qualifications (Non-Negotiable)
Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications
- Strong diagnostic and problem-solving skills
- Active listening and analysis to identify issues or problems
- Research and creativity to identify a solution to the issue or problem
- Ability to communicate resolutions in a simple, easy to understand manner
- Ability to help a team member or customer real-time while performing other tasks
- 3+ years’ experience managing enterprise systems (Cisco, MS Teams)
- Knowledge and understanding of common VoIP protocols (e.g., SIP, H323, MGCP, RTP, etc.)
- Strong knowledge/experience on Cisco CUCM, Finesse, MS Teams voice services.
Senior Voice Engineer (W2 Contract only/ No 3rd Parties) in irving at Unknown Company
This position is listed as full time and onsite.