AAA Mountain West Group in Walnut Creek, CA is seeking a Senior UX Researcher to synthesize member feedback, analytics, and industry insights to guide product strategy. You will work closely with the Member Insights and Digital Experience teams in a hybrid environment.
The role emphasizes human-centered research, guiding actionable recommendations, and mentoring others, with focus on improving the Member Digital experience across web and mobile.
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This position is listed as full time and hybrid.