Unknown Company

Senior UX & IT Experience Lead – AI-Driven Support

new york, ny • Posted 2 weeks ago
Onsite Full Time Management & Operations

MG+M The Law Firm in New York City seeks an on-site Senior Manager, User Experience to lead end-user technology services across 600+ users and 17 offices. You will guide IT support, onboarding/offboarding, and AI-enabled initiatives to improve service quality and user satisfaction.

The role reports to CIO and requires strong ITIL/ITSM background, strategic leadership, and collaboration with attorneys and staff. On-site work in NYC is required.

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Senior UX & IT Experience Lead – AI-Driven Support in new york at Unknown Company

This position is listed as full time and onsite.

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