Senior Toll Specialist

Charlotte , North Carolina , United States

Allentown , Pennsylvania , United States Atlanta , Georgia , United States Austin , Texas , United States Charlotte , North Carolina , United States Dover , Delaware , United States

Position Type

Regular Full-Time

Description

RK&K is seeking a motivated, detail-oriented Senior Toll Specialist. As a member of our tolling department, the Senior Toll Specialist is expected to have thorough knowledge of all aspects of tolling including planning, analysis, design, systems (roadside toll collection systems and back-office systems), tolling infrastructure and system implementation, tolling policy and business rules, customer service center, operations, or other aspects of tolling.

This is a remote position.

Essential Functions:

• Provide technical, operational and data analytics support on projects
• Prepare and/or perform technical review of toll system requirements and designs, planning studies, engineering analyses, test plans, and Concepts of Operations
• Assist in the design and development of tolling concepts and reports including requirement analysis, technology review and selection, toll equipment specifications, and back-office communications and operating systems
• Support the tolling group with the development and review of system integration plans, testing procedures and commissioning documentation for toll systems
• Support the implementation of tolling systems and IT systems
• Assist in the development of procurement documentation for tolling clients with respect to technical, functional, and operational specifications including performing research on industry best practices and leading edge approaches to enhance client outcomes.
• Help to develop and implement key performance indicator (KPI) reporting tools for toll vendor contracts on various tolling projects

Required Skills and Experience :

• Minimum of ten (10) years technical and/or operational experience working with DOT's and toll agencies
• Highly competent in both oral and written communications
• An attitude and commitment to being an active participant in our company growth and success
• Demonstrated experience in toll infrastructure, roadside, back-office systems, customer service center operations, and supporting systems

What We Offer:

RK&K offers excellentpotentialforcareer advancementand professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:

• Paid time off
• Hybrid work (home and office)
• Health, dental, vision, life and disability insurances
• Paid parental leave
• Wellness programs and employee resource groups
• Matching 401(k) plan
• Paid Holidays

Why RK&K?

As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.

Design your career at RK&K, Apply Today!

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RK&K is an Equal Opportunity Employer

RK&K ensures equal employment opportunity in accordance with Title VII of the Civil Rights Act of 1964. If you need more information or special assistance for persons with disabilities, you may contact Human Resources at . Persons with hearing-and speech-impairments can contact RK&K by using the Virginia Relay Service, a toll-free telecommunication device for the deaf (TDD.) Call 711 for TTY/TDD or use the website at

If you need more information or special assistance regarding limited English proficiency, contact your RK&K office receptionist and they will be able to direct you to: 1) an individual within our company that speaks your language; 2) an outside service that can assist you in communicating with RK&K; or 3) you may also contact Human Resources at .