Job TitleThis position is responsible for developing frameworks for test scripting, automation, and troubleshooting. The candidate is responsible for testing UI (Web applications), API and Mainframe, SQL (DML & DDL), and this is a CTH position with onsite requirements of 3 days a week in one of the 5 locations.Required SkillsJavaSeleniumRest AssuredJob DutiesTesting UI (Web Applications), API and Mainframe, SQL (DML & DDL)Test PlanningTest DesignTest AutomationTest ExecutionDefect ManagementDocumentationCollaborationMentoringJob Requirements• Bachelor Degree and 4 years Information Technology experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.• Experience in technologies testing.• Experience in application and infrastructure integration.• Experience in SDLC Methodology - Agile / Scrum / Iterative Development.• Experience in ITIL.• Experience in code versioning / code merge.• Experience in Iterative / Agile / Scrum development.• Experience in mobile testing.• Experience in ALM/SQL/SDM.• Experience in Performance Center.• Experience in HP LoadRunner, Quality Center and other QA and testing tools.• Experience in web technologies - HTML/CSS/Java/ASP.Net.• Experience in scripting languages - BASH / PERL / PYTHON.• Experience in traditional app technology – C++, Perl, SAP, etc.• Experience in test automation tools.• Testing methodologies.• Ability to tie together solutions across systems.• Continuous improvement.• Problem Management / RCA.• Detail oriented.• Interpersonal and communication skills.• Problem solving and analytical thinking.• Teamwork and collaboration.Test Automation- Familiarity with test automation tools and ability to decide when and where test automation is appropriate.Desired Skills & Experience• Bachelor’s Degree in Computer Science or Information Technology.• ISEB System Testing Foundation Cert. or similar.• Experience specific to Interactive Voice Response (IVR) for HCSC Contact Center.• Experience in VOIP Call Routing.• Experience in Cisco UCCE Contact Center Version above 11.5.• Knowledge on Cisco Call Manager.• Experience in Inbound/Outbound/IVR call flows.• Experience in Empirix Call Master Version 8.1.• Experience in Load and performance testing using Hammer tool.• Experience in Selenium scripting.• Experience in Test automation tools – Selenium, Cyara.Knowledge /understanding of scripting and coding is a nice to have.